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Responsibilities of Customer Service Representative include, but are not limited to:
- Responsible for general front desk and admin duties.
- Responding to customer inquiries regarding company products and services
- Processing customer phone and e-mail orders
- Checking availability of stock and shipping dates
- Quoting prices, filling orders to customer specifications and processing sales data via computer
- Assisting the outside sales team by preparing price quotes and sourcing products
#LI-YH!
Qualifications of the Customer Service Representative include, but are not limited to:
- Knowledge of Microsoft office (Excel, Word, Outlook)
- Excellent communication skills
- Should be enthusiastic and able to work independently
- Must have experience performing a majority of the functions
- Prior inside sales/Customer Service experience
- Data entry skills, organization, multi-tasking and customer focus is required
- Regular in-person attendance required
- Normal business hours Monday-Friday, 7:30am-4:30pm
Physical Demand: N/A
Working Conditions: Office and Warehouse Environment
Training/Certifications: Microsoft, Epicor Profit 21
Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am-5:00pm
Travel: N/A
Education: High School Diploma or GED Required
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V