Customer Service Representative

Responsibilities:
- Provide exceptional Customer Service to clients via phone, email and in person
- Assist customers with inquiries, order placement, and product information
- Perform data entry to update customer records and maintain accurate information
- Communicate effectively in English
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to enhance customer satisfaction and increase sales

Experience:
- Previous experience in Customer Service or a related field is preferred
- Strong communication skills in English, both written and verbal
- Proficiency in data entry and navigating computer systems
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent problem-solving skills and the ability to handle difficult customers with professionalism
- Strong math skills

We offer competitive compensation, a supportive work environment, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent Customer Service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Types: Full-time, Seasonal

Pay: From $18.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• Health insurance
• On-the-job training

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person
• Office

Work Location: In person