Customer Service Representative

```Overview```
We are a growing fast paced contract packaging company seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

```Duties```
- Answer incoming calls and respond to customers in a professional and timely manner
- Provide updates/information about projects to our customers
- Collaborate with other team members to ensure customer satisfaction
- Conduct outbound calls to follow up with customers or provide additional information as needed

```Requirements```
- Excellent verbal and written communication skills
- Strong ability to analyze situations and provide effective solutions
- Previous experience in Customer Service or a related field is a plus, but not required
- Knowledge of Microsoft Suite a must (Excel, Word, Outlook)
- Proficient in data entry and computer skills
- Ability to multitask, prioritize, and manage time effectively

If you are a dedicated individual with a passion for providing exceptional Customer Service, we would love to hear from you. Apply today to join our team!

Please note that only qualified candidates will be contacted for further consideration.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person