Address
Form of work
Salary```Job Overview:``` We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional Customer Service and support to our clients. This is a great opportunity for someone who is bilingual in English and Spanish and enjoys interacting with customers. ```Responsibilities:``` - Answer incoming customer inquiries via phone, email, and chat - Provide accurate information about products and services - Assist customers with placing orders, tracking shipments, and resolving any issues or concerns - Conduct outbound calls to follow up on customer inquiries or provide updates - Maintain customer records by updating account information and documenting interactions - Collaborate with other team members to ensure customer satisfaction - Perform data entry tasks accurately and efficiently ```Requirements:``` - Fluent in English and Spanish (verbal and written) - Previous experience in Customer Service or related field is preferred - Excellent communication skills with a friendly and professional phone etiquette - Strong problem-solving abilities with the ability to analyze situations and provide solutions - Proficient in data entry and computer skills - Ability to multitask, prioritize, and manage time effectively If you are passionate about delivering exceptional Customer Service, have strong communication skills in both English and Spanish, and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Experience level:
- No experience needed
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
