Customer Service Representative

We are currently looking to add a Customer Service Representative to our corporate office in Harvey, La. The right candidate would be able to determine issues and be able to resolve those analytical problems on their own.

Customer Service Rep Job Duties:

· Provide knowledgeable responses to customer inquiries and quote requests in a consistent and timely manner mostly through e-mail and phone

· Process customer orders from purchase order to fulfillment while striving to exceed customer expectations

· Communicate effectively with internal and external customers, suppliers, quality control and other team members

· Understand and perform all daily duties according to the established processes and procedures

· Continuously improve general knowledge of basic distributor business practices, product lines and customer applications

Customer Service Rep Requirements:

· One plus years of working in a professional environment required

· Experience working in Customer Service desired

· Working knowledge of MS office required

The pay range is 16-19/hr with Medical, Dental, Vision, 401K and PTO provided and a flexible schedule.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Customer Support & Client Services Occupations: 1 year (Required)

Work Location: In person