Customer Service Representative

Join The Leon County Tax Collector organization and experience a workplace that truly values its employees. We offer a compelling package of benefits, including 15 paid holidays, 95% paid health insurance benefits, life insurance benefits, and annual raises. At The Leon County Tax Collector's office, your well-being and financial security are our priorities. Come be a part of a team that cares about your future as much as you do!

Apply today at: leontaxcollector.net

Salary

Initial six-month training period: $31, 200 per year ($15 per hour)

Upon successful completion of six-month training: Salary increases to $33, 280 per year ($16 per hour)

Main Responsibilities

Provides guidance to customers regarding tax collector services and procedures; processes payments in person, by drop off, or by mail; reviews and retains various forms, titles, documents, payments and applications; and posts payments to proper accounts.

Performs cashiering functions; verifies to ensure funds are processed accurately and according to departmental procedures; balances daily revenues with end-of-day totals.

Responds to customer requests or concerns, research problems, and initiate problem resolution.

Participates in driver license services including fingerprinting, vision, oral and driving tests.

Performs vin inspections and verifies odometer readings.

Performs general clerical tasks; maintains and updates customer records.

Collaborates with management team to coordinate work activities, review status of work, exchange information, or resolve problems.

Remains up to date on policies, procedures, applicable laws and legislation, and agency updates.

Other duties as assigned.

Job Requirements

High school diploma or GED. Valid Florida driver’s license required.

Essential job requirements include punctuality and consistent attendance, excellent communication and interpersonal skills, proven ability to problem-solve, well organized and manages time effectively.

If you are a motivated individual with a passion for delivering exceptional Customer Service, we want to hear from you. Join our team as a Customer Service Representative and help us provide the best possible experience for our valued customers. Apply today!

Job Type: Full-time

Pay: $33,280.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Tallahassee, FL 32312: Relocate before starting work (Required)

Work Location: In person