Customer Service Representative

Job Description:

Tonna is proud to be family owned and operated for over 40 years.

We are GROWING!

We are currently looking for a Customer Service Representative. As a Customer Service Representative you will work as part of a fun, dynamic and passionate team to ensure desired company growth. Duties include converting inbound and outbound calls into booked service appointments, responding to customer requests, resolving issues and promoting the brand. The right candidate will be passionate about Tonna Mechanical and excited to help the company grow.

Requirements include:

• A proven track record in Customer Service.

• Highly organized with great multi-tasking abilities and computer skills.

• Strong verbal and written communications.

• Engaging personality that blends well with a fast-paced, goal-driven environment.

• Reliability

• Highly motivated, flexible and a great attitude on life.

Benefits of the position:

• Competitive Salary

• Bonus incentives for meeting goals

• Health Insurance

• 401K with company match

• Year End Profit Sharing Bonus Program

• Vacation & Holiday Pay

In addition to offering competitive pay and benefits, we are committed to furthering the career development of our employees. We believe in providing training and career development opportunities for employees who demonstrate a strong work ethic, think creatively, and manage time and projects efficiently and safely.