Customer Service Representative

```Job Summary:
We are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional Customer Service and support to our clients. This is a great opportunity for individuals who are passionate about delivering excellent Customer Service and are fluent in both English and Spanish.

Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner
- Provide accurate information and resolve customer issues or concerns
- Assist customers with product selection, placing orders, and tracking shipments
- Conduct outbound calls to follow up on customer inquiries or provide updates
- Maintain customer records by updating account information and documenting interactions
- Assist Sales with quoting, and potential new customer data entry
- Perform data entry tasks accurately and efficiently

Experience:
- Previous experience in Customer Service or a related field is preferred
- Blueprint Reading
- Excellent phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills

If you are a motivated individual with a passion for delivering exceptional Customer Service, we encourage you to apply. Join our team today!```

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Owatonna, MN 55060: Relocate before starting work (Required)

Work Location: In person