Address
Form of work
SalaryResponsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Utilize bilingual skills (Spanish/English) to communicate with customers effectively
- Analyze customer needs and provide appropriate solutions or recommendations
- Upsell products or services to customers when applicable
- Conduct outbound calling campaigns to follow up with customers or promote new offers
Requirements:
- Previous Customer Service experience preferred
- Excellent verbal and written communication skills in both English and Spanish (Prefered)
- Strong problem-solving skills and ability to think analytically
- Proficient in data entry and computer navigation
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Please submit your resume for consideration. We look forward to reviewing your application!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
People with a criminal record are encouraged to apply
Ability to Relocate:
- Gadsden, AL 35903: Relocate before starting work (Required)
Work Location: In person
