Customer Service Representative

We are on the lookout for talented individuals to join our Customer Service team. If you have a knack for problem-solving, excellent communication skills, and a genuine desire to help others, we want to hear from you! Elevate your career and be a part of a company that values your skills and dedication to providing top-notch Customer Service. Read on to discover the exciting opportunities that await you!

As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clientele within a retail setting. Your responsibilities will include:

• Engage with customers in person within a retail setting to address inquiries, resolve issues, and provide information.
• Stay informed about product updates, changes, and promotions to better serve customer needs.
• Adhere to company policies, procedures, and ethical standards.
• Tailor sales pitches to meet individual customer needs and preferences.
• Assist customers with order placement, modifications, and tracking.

Key qualification and attributes for a Customer Service Representative are as follows:

• High School Diploma or equivalent required.
• Strong verbal and written communication skills to interact with customers clearly and professionally.
• A genuine desire to help and serve customers, with a focus on ensuring their satisfaction and building positive relationships.
• The ability to handle multiple tasks simultaneously, such as managing customer inquiries, processing orders, and documenting interactions.
• Maintain a positive and optimistic attitude, contributing to a constructive and supportive work environment.

If this role sounds like a good fit for you, apply today!

Job Types: Full-time, Part-time

Pay: $60,000.00 - $70,000.00 per year

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Office

Application Question(s):

• What's a good email address we can reach you at in regards to the role?

Ability to Commute:

• East Windsor, NJ (Required)

Ability to Relocate:

• East Windsor, NJ: Relocate before starting work (Required)

Work Location: In person