Customer Service Representative

Dont wait, take the next step in your career today. The Tucker Family Insurance Agency in Medford, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent Customer Service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Annual Base Salary + Commission

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

- Analyze client needs and provide solutions to meet their coverage needs

- Build and maintain relationships with clients

- Provide excellent Customer Service to clients

- Collaborate with other departments to ensure client satisfaction

- Manage client accounts and maintain accurate records

- Stay up-to-date with industry trends and changes

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Problem-Solving Capabilities.

Ability to tactfully handle stressful and difficult situations.