Call Center Customer Service Representative

We’re currently seeking a Call Center Representatives.

Hiring Immediately!

Starting Pay $14.20 + commission!

Full Benefit Package - Health, Vision, Dental, Generous 401K match, Vacation, Sick Time, and more!

Our Call Center Representative provides exceptional service by email and phone. They process quotes and orders through our system, answer questions, and resolve issues promptly. They quote prices and delivery specifications accurately and assist other departments such as the sales team.

Essential Duties and Responsibilities

Address customers in a professional, courteous manner with a positive attitude and active listening

Follow established processes for ensuring a quality and positive customer experience

Expedite all service requests with urgency and accuracy to meet or exceed customer expectations

Work and collaborate effectively as part of your customer experience team, including commercial and specialist support individuals

Communicate effectively and establish professional relationships with customers, suppliers and other ITS ConGlobal associates.

Qualifications

High School Diploma or equivalent

Ability to plan and execute with minimal supervision

Self-Motivated, have initiative, goal driven

Other duties that may be assigned by management

Previous or Current Customer Service-related experience preferred

Excellent verbal and written communication skills

All qualified applicants will be given equal consideration regardless of race, age, sex, disability, sexual orientation, gender identity, marital status, color, religion, protected veteran status or national origin.

Job Type: Part-time

Pay: $14.20 per hour

Benefits:

• 401(k)
• Flexible schedule
• On-the-job training
• Paid time off
• Referral program

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• If offered this position, you must take and pass background – including no felony convictions in last 7 years, completion of court ordered restitution at least 7 years – parole. probation, jail time, fines and fees (not including traffic), no convictions of theft (felony or misdemeanor). Are you willing and able to pass this background check?

Experience:

• Customer service: 2 years (Required)

Ability to Commute:

• Corvallis, OR 97330 (Required)

Work Location: In person