Customer Service/Inventory Control Representative

Company Overview:

ZARTECH is a leading supplier of high temperature refractories, insulation, and fabricated parts for a variety of industries, including aerospace, technical ceramics, aluminum, steel and beyond. With its value-added package of offerings, ZARTECH has seen tremendous growth in recent years and is currently recruiting for a Customer Service Representative for our Salem, Oregon location.

Position Summary:

Reporting to the Operations Manager, the Customer Service/Inventory Control Representative is responsible for processing customer orders and assuring delivery in accordance with customer requirements and manufacturing capabilities and inventory control.

Specific Duties:

• Process and receive orders from Customers and Outside Sales Representatives.
• Processing of warehouse documents including shipping tickets, document alteration when equivalents are substituted, warehouse receipts and credits/returns.
• Coordination and scheduling of all warehouse materials, ensuring that they are “on time” and “planned”.
• Responsible for management of inventory and miscellaneous stored items.
• Completes other special projects and various duties as assigned.

Qualifications:

• Associate degree or related experience (Customer Service/Inventory Control experience preferred).
• Thorough knowledge of spreadsheet and word processing software (Microsoft Excel and Word) and distribution software (Prophet 21 preferred).

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person