Are you a talented Customer Service Professional looking for a company where you can unleash your potential and carve out your own path? Are you looking for a job that provides both flexibility and room for growth? If so, we would love to speak with you.
We are Kayco Inc., a boutique packaging distribution company that has been serving the needs of its customers throughout New York and New England for the past 30 years. We have been owner-operated for the last decade but are now opening our doors and looking to expand our organization and services with the help of the right candidate - you!
What we offer:
- Room for growth: At Kayco, opportunities are within arms reach. We aim to nurture your talents and provide endless opportunities for personal and professional development Your success is our success!
- Autonomy and creativity: Bring your innovative ideas to the table and make a real impact on our Customer Service strategies. We encourage out-of-the-box thinking!
- Supportive team: Join a close-knit group of dedicated professionals with decades of experience in the industry. We collaborate and celebrate each other's achievements. We're in this together!
- Competitive compensation package: We recognize your hard work and offer a generous salary, along with benefits that prioritize your well-being.
What we're looking for:
- Stellar communication skills: Express yourself eloquently, both verbally and in writing, ensuring clear and effective customer interactions.
- Empathy and patience: Display a genuine understanding of customer concerns and the ability to remain calm under pressure, providing top-notch service even in challenging situations.
- Proactive mindset: Be a self-starter who takes initiative and actively seeks opportunities to improve processes and enhance customer experiences.
- Adaptability: Thrive in a fast-paced environment where priorities may shift, and multitasking is the norm. Flexibility is key!
- Previous Customer Service experience: While not mandatory, prior experience in a similar role is a bonus.
Are you ready to take the first step towards joining our dynamic team and help shape the future of our packaging company? Apply today to learn more.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Referral program
- Work from home
Experience level:
- 1 year
Shift:
- 8 hour shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- Office
- Remote
Work Location: Remote