Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
- Conduct outbound calls to follow up with customers or provide additional information as needed
Experience:
- Previous experience in Customer Service or a related field is preferred
- Strong phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient in data entry and computer skills
- Bilingual proficiency in English and Spanish is highly desired
This is an excellent opportunity for individuals who are passionate about delivering exceptional Customer Service. If you are a motivated individual with excellent communication skills and a strong desire to help others, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team of dedicated Customer Service representatives.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Work Location: In person