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Form of work
SalaryCooling Unlimited, Inc. is looking to add a highly motivated, flexible, self-starting Customer Service representative to our successful service department. Our company is located in Reading, MA, and the working days/hours would be Monday through Friday full-time.
Job Description:
- Answering multi-line phone system
- Managing and helping our customers in emergency situations
- Scheduling and booking service and estimate calls
- Answering customer inquires
- Working closely with service technicians and sales personnel
- Communicating and understanding customer concern
- Service follow-up calls to customers
- And completing other duties as necessary…
Qualifications:
- High School Diploma or College Degree
- Being comfortable on the phone
- Enjoy Customer Service
- Excellent communication skills
- Ability to work in a fast paced environment
- Strong organizational skills
- Hard work ethic and willingness to work long hours when needed
- Proficient in Multi-tasking
- Good attention to detail
Benefits:
- Health Insurance
- Paid vacations, holidays, and sick leave
- Short term and long term disability insurance
- Life Insurance
- 401K Retirement Program
- Professional Training
We are a drug free workplace!
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
