Spherion Temple is currently recruiting for Customer Service Collections Representatives. As a Customer Service Collections Representative, you will play a crucial role in the collections process, interacting with all affected parties to resolve outstanding balances while maintaining a high level of professionalism and customer service. The ideal candidate will have a minimum of 1 year of collections experience, exceptional communication skills, and the ability to work both independently and as part of a team. ...
Perks and Benefits
$17-18 per hour (depending on experience), paid weekly
Medical, Dental, Vision benefits are offered.
A supportive and inclusive work environment.
Responsibilities:
Contacting customers to discuss overdue accounts and negotiate payment arrangements
Providing outstanding
customer service while adhering to company policies and procedures
Documenting all interactions and updating customer accounts accordingly
Collaborating with team members to achieve departmental goals and targets
Demonstrating proficiency in EPIC or similar collections software
Working independently to prioritize tasks and meet deadlines
Working hours: 8:00 AM - 5:00 PM
Skills:
Effective communication and negotiation skills
Excellent organizational and time management skills
Education:
High School
Experience:
1-4 years
Qualifications:
Must have High School Diploma or equivalent.
Minimum of 1 year experience in insurance collections is a must
Must be able to work in a team environment and independently
Previous experience with EPIC is required
Apply now and text "Collections" to 254-778-0533 for immediate application review!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
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