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SalaryAbout Us:
The Association of State and Provincial Psychology Boards (ASPPB ) is the alliance of state, provincial, and territorial agencies responsible for the licensure and certification of psychologists throughout the United States and Canada. We are looking for an individual to help support the ASPPB Mobility Program.
About the Job:
We are looking for a full-time Exam Score Transfer Representative who will:
- Accurately process and maintain all professional credentials information pertaining to assigned Mobility Program applications.
- Identify and correct errors such as missing or incomplete data, incorrect values, etc.
- Complete Primary Source Verification activities.
- Handle inquiries about the ASPPB Mobility Program and respond to any “Contact Us” forms received from the ASPPB website.
- Generate and distribute regular application and service request status reports.
- Process Closed Records Verification Service (CRVS) requests.
- Maintain Mobility Program filing systems.
- Assist in the development and maintenance of the Mobility Program Frequently Asked Questions document.
- Process the Examination for Professional Practice in Psychology (EPPP) Score Transfers resulting in generation of score reports to member boards.
- Participate with and assist committees, task forces, and workgroups as needed.
- Assume other responsibilities as assigned.
The Ideal Candidate:
- This individual has excellent oral and written communication skills. They also have customer service experience, and the ability to work collectively and independently to resolve issues.
- College degree preferred, but not required.
- Previous administrative and/or customer service experience required.
- Excellent computer skills with knowledge of Adobe and Microsoft© Office applications (Word, Outlook, PowerPoint, Excel).
- Strong written and oral communication skills.
- Ability to effectively manage competing priorities in real-time and provide quality customer service with overall attention to detail and deadlines.
- Advanced organizational and time management skills.
