Customer Service Administrator

Customer Service Administrator

Are you someone who loves home décor and has a natural aptitude for Customer Service and administrative tasks?

Don't miss this unique opportunity to work in an office that has on-site manufacturing with complete control over the entire design and production process. We are a luxury home textile manufacturer located in the Avondale neighborhood of Chicago, known for our family-owned and collaborative creative environment.

We are currently seeking a Customer Service Administrator to join our office team. As a detail-oriented individual with a can-do attitude, you will play a crucial role in ensuring our customers have a positive experience. Your excellent communication skills, both verbal and written, will be essential in addressing customer inquiries and providing exceptional service. You will be the problem solver, coming up with creative resolutions to ensure customer satisfaction.

Data input is a breeze for you, as you are quick and accurate in handling information. While a background in Customer Service is preferred, we are open to candidates who are quick learners and have a genuine interest in textiles and home décor. This position includes tasks such as answering the phone, entering orders, filing, and processing paperwork. It requires dependability and the ability to manage multiple assignments.

Please note that this is an in-person, full-time position. We believe in the importance of building strong relationships with our team, and working together in our office fosters collaboration and creativity. Joining our team will provide an opportunity to learn about the manufacturing-to-market process. This position offers hands-on experience in the luxury home textile industry and insights into the world of interior design. Skills in customer management, relationship building, and handling start-to-finish tasks in a fast-paced environment will be gained.

If you feel you are the right passionate, reliable person for this position, please submit your resume and cover letter today for a chance to become an integral part of our Customer Service team.

Requirements and skills:

• Experience with Microsoft Office
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Organization skills, with an ability to stay focused on assigned tasks
• Bi-lingual Spanish speaking
• Reliable attendance working onsite Mon-Fri: 8am-4:30pm

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• Any Textile/Interior Design interest or background? If so, please explain.

Ability to Relocate:

• Chicago, IL 60641: Relocate before starting work (Required)

Work Location: In person