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SalarySummary
About Us:
Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations, and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country.
We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.
About the Role:
The DBS Senior Employee Services & Payroll Administrator is responsible for the administration of all transactional activity and answering queries relating to the employee lifecycle.
This role will work closely with our DBS Employee Services & Payroll Administrators and the DBS Employee Services Team Lead, to identify improvement opportunities within our processes and implement new ways of working. Additionally, the role will assist with handling escalations, Tier 1 troubleshooting, reporting, and ad hoc training requests. To be successful in this role, you will strive to deliver a 'best in class', efficient service and will be a valued member of the wider People and DBS communities at Dyson.
- Act as the first point of contact for all employee queries, working in partnership with all colleagues within Employee Services
- Responsible for the processing of all transactional activity relating to the employee lifecycle.
- Provide HR advice and support to employees in the Americas region (Canada, United States, Mexico)
- Work closely with the wider People Team, including, Payroll, People Business Partners etc. to ensure that advice and guidance is provided with consideration of local labor and employment laws.
- Ensure customers are communicated within an effective and timely manner, 'one and done' approach where possible.
- Highlight emerging trends and potential issues that may impact service delivery, to ensure that the customer experience is not compromised.
- Support ad-hoc projects and other duties as required.
- Managing accurate daily payroll operations. Process Weekly & Biweekly payrolls in an accurate and timely manner (following local legislation and deadlines).
- Cooperating with other team members to meet the payroll deadlines.
- Building up relationships with internal clients and external payroll providers.
- Performing reconciliation and audit tasks for monthly payroll.
About You:
- Demonstrated background working in a Global HR Shared Services.
- Experience in coaching and developing team members and ability to motivate and manage others.
- Experience working in a customer-focused environment, where the focus is on SLAs and continuous improvement.
- Excellent time and task management skills, highly organized with the ability to plan and prioritize.
- Adaptable and flexible; comfortable working under ambiguous, changing conditions.
- Confident in managing data; ability to understand and analyze statistical data and produce reports.
- Previous experience in Workday and case management systems (Desirable)
- Minimum 2 years’ experience in managing outsourced payrolls.
- Knowledge of country legislation.
- Excellent analytical and problem-solving skills.
- Additional language will be as an asset (preferably, Spanish).
Benefits:
At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.
Financial benefits:
- 401K with up to a 4% match
- Company paid Life Insurance and AD&D
- Flexible Savings Account (FSA) and Health Savings Account (HSA)
Lifestyle benefits:
- Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
- Pre-tax Commuter Benefits (applicable areas only)
- Generous Child Care Leave Program
- Wellness Program
- Employee Assistance Program
- Generous Dyson Product Discounts
Health benefits:
- Multi-Level Healthcare Coverage Options
- Vision & Dental Coverage
- Company paid Short-Term and Long-Term Disability
Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
