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Form of workJob Description
Looking to join an accelerating company to fast-track your Sales and Customer Success experience? We are partnered with a fast-growing home services company that provides outsourced customer service to the nation's leading utility companies. They have helped protect homeowners from the costs of unexpected repairs to their home systems, lines, and appliances for over 30 years.
The Customer Care Representativerole offers the ability to work with a professional staff and provides ample room for career advancement. You will simply be taking calls and converting them into sales. Most importantly, you'll be offering peace-of-mind to home-owners when they need it most! The ideal candidate has the ability to efficiently handle calls with current customers, answering customers’ inquires and recommending upgrades to their coverage!
REWARDS
- $60,000-$80,000 OTE with uncapped bonus structure
- Ample opportunity for career advancement
- No cold calls! Inbound leads with high potential for conversion
- Full-time with comprehensive benefits package and PTO
REQUIREMENTS
- Experience with customer service and fielding inbound phone calls (1 year)
- Sales/Upselling experience (1 year)
- High school diploma or GED
- Must be able to commute to Naperville, IL
RESPONSIBILITIES
- Advise current customers on home warranties and energy-related products
- Assist with account questions and schedule repair or maintenance services
- Take ownership of team and individual goals, meeting daily & monthly metrics
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