Description:
Haymarket Center is seeking multiple CTA Outreach Specialists (3 - 11:30 pm)
The CTA Outreach Specialist will conduct outreach on the CTA trains and buses with a team providing direct services to individuals experiencing homelessness, mental illness and substance use. Identify target populations for engagement in project services; conduct assessments, create service plans, engage and link clients with appropriate services in hopes of connecting homeless individuals to needed treatment and housing resources. Other duties will entail:
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Conduct outreach on CTA trains and platforms to engage members of the target populations into services;
- Conduct brief screenings and identify clients with substance use and/or mental health disorders in order to link them with appropriate resources;
- Outreach worker will need to utilize motivational interviewing techniques to engage the client in an assessment in order to identify needs and link to services;
- Collaborate to locate, create and maintain relationships with the homeless through outreach;
- Provide outreach to clients by providing food, clothing, transportation, case management and referrals for housing and shelters among other needed services;
- Completion of documentation in appropriate database in a timely manner;
- Follow all safety protocols;
- Other duties as assigned.Requirements:Education, Experience, & Skills required:
Previous experience working with homeless, substance use and mental health populations;
HS Diploma/GED required. (B.S. in Social Services or Health related field preferred)
Ability to calmly respond to emergencies and to quickly assess and respond safely and appropriately by agency policies;
Comfortable working with persons experiencing homelessness and culturally diverse populations;
Excellent organizational skills and attention to detail;
Valid Illinois driver's license and ability to operate a van required;
Previous experience in outreach and/or case management services highly preferred.
Job Type: Full-time
Pay: $15.40 - $28.01 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person