Responsibilities:
- Provide second-tier technical support.
- Resolve client issues in a timely manner.
- Document issues carefully and communicate them to the appropriate parties.
- Recognize and respond to security threats.
Job Type: Full-time
Pay: $15.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Hope Mills, NC 28348: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person