JD :
We are looking for a supremely capable editorial expert who can help increase the quality of our reference, support, and how-to content. As Senior Editor, you will not only be experienced in setting and enforcing style guidelines for content teams but youll be the first point of contact for any QA issues in our high-volume content workflow.
In addition to editing higher-profile content, the Senior Editor will be responsible for identifying gaps in the existing style guide and QA checklist and making sure that QA reviewers are up to date on current requirements. This role requires an enthusiastic editorial gatekeeperan uncompromising style guide devotee who can improve and then maintain the quality of a high-volume content flow. Youll need to be able to handle multiple responsibilities at a time to meet our turnaround time expectations, while upping the overall content quality.
Responsibilities:
Be the style guide and QA checklist expert, identifying gaps and possible improvements
Act as the first point of contact when QA issues arise, troubleshooting sources and finding solutions
Shepherd/edit high-profile reference, support, and how-to articles
Work closely with writers as an expert editor and writing coach
Assure quality of the content produced by our team
Skills:
Strong writing and editing ability
Quality assurance (QA)
Ability to ensure content adheres to our internal style guide
Strong communication skills
Project management skills
Customer service ability
Experience reviewing and providing feedback for the work of others
Change management abilities
Coaching/mentoring
Knowledgeable in HTML and CSS