AddressGENERAL SUMMARY
The Registered Nurse - Hospice provides comprehensive, convenient, and high-quality Hospice services to meet the physical, emotional, spiritual, and social needs of adult and geriatric patients with limited life expectancy.
PRINCIPLE DUTIES AND RESPONSIBILITIES
1. Coordinates patient/family care, across disciplines and other members of the IDT to ensure the physical, emotional, spiritual and social needs of the patient/family are met. This will be accomplished with quality and efficiency in mind.
2. Provides direct nursing care in the place of residence to adult and geriatric patient populations ensuring implementation of nursing processes and professional standards of care.
3. Maintains a safe and risk-free environment for patients, their families/significant others, and other staff.
4. Participates in agency and system-wide continuous quality improvement activities to improve performance and patient outcomes.
5. Recognizes the importance of building partnerships with all members of the health care team and exhibits behavior that supports the Standards of Service Excellence, including teamwork, professionalism, and respect for diversity.
6. Demonstrates personal accountability for own continuous growth and development and seeks out appropriate learning opportunities to enhance competency and improve performance.
7. Creates a caring experience for both internal and external customers; is courteous and respectful, anticipates and responds to customer needs; and give high priority to customer satisfaction.
8. Collaborates with supervisor to develop and implement policies, procedures, quality improvement activities, reporting, training, and education to ensure organization wide compliance with legal, ethical, contractual, and/or regulatory standards (i.e., JCAHO, HCFA, OIG, Corporate Compliance, MIOSHA, etc.)
9. Recognizes the importance of orienting members of the health care team and exhibits behaviors that promote a positive learning experience for the orientee.
EDUCATION/EXPERIENCE REQUIRED
- Minimum Education -Associate’s degree in Nursing (ADN)
- Minimum Work Experience -Minimum of four years nursing experience in a Hospice environment
- Required Licenses/Certifications
- 1.Current Michigan Registered Nurse license
- 2.Basic Life Support (BLS) certification.
- 3.Valid Michigan Driver’s license.
- 4.Dependable automobile insured according to o State of Michigan requirements.
Required Skills, Knowledge, and Abilities
- 1. Effective written, verbal and interpersonal communication skills via phone and face-to-face.
- 2. Ability to problem-solve and excellent critical thinking skills.
Preferred Qualifications
- 1.Bachelor’s Degree in Nursing (BSN).
- 2.Previous nursing experience in Hospice or Home Health setting.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
- Communication
- Ownership
- Understanding
- Motivation
- Sensitivity
- Excellence
- Teamwork
- Respect
Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities:
- Be self-directed
- Be flexible and committed to the team concept
- Demonstrate teamwork, initiative and willingness to learn
- Be open to new learning experiences
- Accepts and respects diversity without judgment
- Demonstrates customer service values
- PHYSICAL DEMANDS/WORKING CONDITIONS:
- General Activity
- Stand/Walk - 6-8 Hours
- Sit - 1-2 Hours
- Drive - 1-2 Hours
- Motion
- Bend - Up to 1/3 of time
- Squat - Up to 1/3 of time
- Reach - Up to 1/3 of time
- Lift - Up to 1/3 of time
Mental and Emotional Requirements
- Handles multiple priorities
- Independent discretion/decision making
- Makes decisions under pressure
- Manages anger/fear/hostility
- Manages stress appropriately
- Works alone effectively
- Works in close proximity to others and/or in a distracting environment
- Works with others effectively
