Address
Form of workUSD $75,000.00/Yr.
USD $95,000.00/Yr.
- Review various Bank system reports for potentially fraudulent, unusual, or suspicious activity
- Research customer account activity to determine potential fraud related to multiple channels (ACH, Cards, Checks, Online Banking, Physical Security, Wires, etc)
- Independently review and evaluate reports of fraudulent activity and suspected fraudulent activity from customers, employees, other internal departments, and/or the BSA/AML department
- Conduct Quality Control
- Assist in developing training program and conduct annual fraud awareness training to applicable employees
- Assist in training and provide coaching to Fraud team members
- Report on the fraud metrics for the Bank by analyzing fraud trends (including all channels: in-branch, paper check, electronic, and cyber)
- Assist with the Bank's recovery methods and/or processes
- Supports the mission, strategy and values of WaFd Bank
- This position is responsible for a set of well-defined and documented tasks and responsibilities.
- Make decisions with supervisory review
- Make decisions for complex cases/alerts with update to supervisor
- Additional responsibilities as required
- Bachelor's Degree or equivalent experience
- Bank Security schools, Bank Security/Fraud Training Programs, and/or Bank Security/Fraud Examiner certification(s) preferred
- 2 to 4 years fraud related alert or investigative experience
- Strong working knowledge of banking operations
- Excellent oral and written communication skills; must be detailed oriented
- Excellent organizational and time/project management skills
- Must have strong computer skills and be proficient in Microsoft Office products
- Proven ability to analyze, interpret, and communicate fraud threats and trends effectively and apply information to current fraud monitoring processes for adequacy or necessary improvements
- Ability to work effectively in a team environment as well as accomplish work assignments under minimal supervision and tight schedules
- Ability to recommend cost-effective approaches to integrate technology into the workplace to improve or streamline processes, when appropriate
At WaFd Bank you get all of these great benefits!
- Paid time off for vacation, sick days and holidays
- Health insurance
- Stock options
- Bonus programs
- Generous 7% 401(k) employer matching*
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375.
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
Pay Transparency Nondiscrimination Provision - click here for more information
WaFd Bank Benefits Summary - click here for more information
