Admissions Clerk Team Lead - Pain And Spine Specialists

Mountain View Hospital is looking for an Admissions Clerk to join our team!

JOB SUMMARY:

Arrange for the efficient and orderly admission of individuals who have outpatient appointments or procedures. Ensures that the patient’s information is collected, entered into hospital computer system accurately, and that all patients are aware of clinic & hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer. Distributes appropriate information to all ancillary departments. Must maintain a 95% accuracy rate quarterly on all admissions.

BENEFITS:

Taking care for our community starts with taking care of our own team. Mountain View Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

DUTIES AND RESPONSIBILITIES:

1. Responsible for pre-registering patients for scheduled admissions and outpatient procedures, obtaining personal information or verifying information already on file, including emergency numbers and insurance information and photo ID.
2. Verify appropriate referral is on file if needed.
3. Responsible for obtaining signature on Conditions of Admission and initiating the Advanced Directive process.
4. Communicates appropriately and clearly to the supervisor, nurse managers, coworkers and physicians.
5. Check for cancellation daily through automated reminder call.
6. Receive patient payments on admission.. Maintains department records, reports, and files as required.
7. Responsible, when previous arrangements have been made or a co-payment is required, to collect such payments and record payment. If unable to collect what is noted to contact facility billing office.
8. Schedule return appointments and procedures.
9. Prepare charts/paperwork/consents for following days patients.
10. Responsible for knowing hospital policies and being familiar with hospital services that are available.
11. Demonstrates an ability to be flexible, organized and function well in stressful situations. 
12. Treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.
13. Maintains a good working relationship both within the department and with other departments.
14. Maintain reception area in department, keeping neat and clean at all times.
15. Participates in the educational program, completes annual educational requirements,  and attends in-service meetings as required.
16. Attends all other meetings as required.
17. Maintains patient confidentiality at all times.
18. Accepts and completes other duties as assigned or requested.
19. Must maintain accurate time clock punches, punch in and out according to hospital policy.
20. Answers incoming calls to the facility/department in a professional and timely manner.
21. Must maintain a professional attitude.
22. Must wear appropriate clothing acceding to dress code.

ABOUT MOUNTAIN VIEW:

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

Education/Certification: High school diploma or general education degree (GED).

Experience: One to three months related experience and/or training; or equivalent combination of education and experience.

Equipment/Technology: Ability to use hospital information system, and operate basic computer functions and software.

Language/Communication: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively, before groups of customers and or employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate ratios and percentages and to draw and interpret bar graphs.

Mental Capabilities: Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.