About Collective:
Collective is on a mission to redefine the way businesses-of-one work. Collective's technology and team of trusted advisors enables our members to achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get.
Featured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, Techcrunch and more. We're backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google's Gradient Ventures, Expa and prominent investors who have financed and built iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, Lyft, and more.
About the Role:
As the Corporate Filing Specialist, you will report to the Sr. Manager of Entity Services and serve as the team lead & point of escalation for the Business Solutions Advisors team. You will routinely partner with various other teammates across Onboarding, Sales, Member Relations, Legal, Product, Engineering, Tax, and Accounting/Finance.
You are an expert in business entity formation in all 50 states (specifically LLCs & S Corp elections), foreign registrations, domestications, conversions, and dissolutions across all states. You combine this expertise with a keen interest in educating yourself, your co-workers, and our members. You are open to change with a focus on collaboration.
Responsibilities:
- Collaboratively guide a team of Business Solutions Advisors, ensuring they effectively establish new businesses for our members, including filing documents with state and federal agencies and ensuring compliance for existing entities.
- Setting up the foundation of our members' new business and ensuring their business is set up correctly, filing documents with both the state and the IRS, and ensuring members joining with existing entities are compliant
- Navigating various state department websites, analyzing federal and state documentation, and calling those departments when needed to resolve issues.
- Smoothly transitioning members when they depart Collective.
- Work alongside and help lead a team of Business Solutions Advisors whose primary responsibilities include:
- Act as a primary escalation point for complex business formation and verification issues during member onboarding, leading the team through uncharted problems and innovative solution development.
- Coordinate foreign registrations, domestications, conversions, and dissolutions as required.
- Forge partnerships with Sales, Member Relations, Legal, Product, Engineering, Tax, and Accounting teams, as well as 3rd Party Providers such as Registered Agents and Business License Providers.
- Drive innovation within the team to enhance capacity and streamline processes
- Oversee the payment processing system for various requests, ensuring efficiency and accuracy.
- Proficiently use Salesforce, Front, Slack, Google Suite, Collective Internal Platform, Confluence, Zoom, Adobe, Microsoft Office, and other software applications.
- Regularly update documentation to reflect process improvements or changes in filing procedures.
- Generate, analyze, and monitor reports in Salesforce and other internal systems.
What we want you to bring:
- Passion for supporting entrepreneurs and the self-employed.
- Experience as a business formation expert working with Sales, Customer Support, Legal, Product & Engineers.
- Experience working for a registered agent company is a plus.
- Ability to work with cross-functional teams.
- Customer service oriented, attention to detail, and the ability to manage multiple tasks.
- Resourcefulness and comfort with change and ambiguity & ability to work in a fast-paced environment with minimal supervision
- Collaborative mindset with the ability to work effectively within a team environment
- Ability to balance multiple tasks and/or priorities while consistently meeting deadlines in a fast-paced environment.
- Always looking for opportunities to learn and improve your work.
- Proactive in thinking of ways to improve current processes.
- Problem-solving skills - creative, resourceful, and willing to go the extra mile to resolve urgent issues.
- Exceptional attention to detail.
What we offer in return:
Compensation Range: $90,000-$110,000 USD annual base salary.
The salary ranges for the roles are posted for your convenience and review. Please understand that if an offer is presented, the offer compensation package will be based on the relevant position related skills a candidate demonstrates during our formal interview process.
- A remote first environment.
- A diverse and collaborative team culture.
- Stock options package.
- 14 company holidays + unlimited PTO.
- 401K.
- Employer paid Health, Vision and Dental Insurance.
- 100% coverage for employees
- 75% coverage for dependents
- PC or Mac laptop + $750 Home office stipend.
- Paid parental leave.
- Team events and virtual gatherings.
- $600 wellness bonus.
- Out of State Medical Care Travel Stipend
Equal Employment Opportunity
At Collective, we don't just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you're good at what you do, come as you are. The more inclusive we are, the better our work will be. Collective is proud to be an equal opportunity workplace.