Corporate Director, Human Resources Business Partner (Hybrid)

Job Description Summary

Provides Human Resources leadership, support, consultation, coaching, direction and advice to managers and all corporate employees on all Human Resources related topics as well as Sonesta culture and values. Works with HR Leadership and corporate management to develop employment process to support business goals and objectives. Coordinates and manages all Human Resources activities such as employment, compensation, employee relations, benefit, training, and performance management for the Corporate team in partnership with HR functional leaders.
This role is hybrid and is located in our Newton, MA Headquarters. There will be travel to our Orlando Shared Services Center.

Job Description

The focus of this job is connecting with leaders, managers and employees and motivating and inspiring them to achieve results. The work involves driving toward results by enrolling the commitment and buy-in of others. While the job requires strong initiative and self-direction, results are only achieved with and through people, so the ability to successfully influence and persuade others by understanding how their individual needs and motivations link to goals is essential.
The role has a variety of tasks and is dynamic and changing. Since goals and desired results can quickly change, the job requires regularly meeting with and pro-actively establishing relationships with new groups and people. The ability to understand, quickly react, and motivate others to adapt to the changing organization is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer.
Decisions will generally need the support of the HR leadership team. Details will need to be handled quickly and accurately. Good judgment is essential in the recruitment process as well as the employee relations process.
The job environment is fast paced and results oriented. While there is urgency for goal achievement, responsibility for the achievement of results needs to be shared and effectively delegated when necessary. At times you will be faced with competing priorities and will need to adjust priorities to ensure you are working on the most critical needs at that time. Your Manager and Corporate HR leader will be available to assist you in re-prioritizing when this becomes difficult. There is a corporate support team focused on training, employee relations and benefits to provide assistance and guidance as needed. Initiating projects and processes beyond established practices will often require training and developing others and enlisting their support by using a “selling” rather “telling” communication style.

Operational/Functional:

• Partner with Talent Acquisition to support effective recruiting and hiring for roles within the corporate office (Newton, Orlando and remote) ensuring the best talent available for all roles.
• In partnership with the Vice President of Training and Engagement work with the corporate team and managers to develop a strong employee culture of engagement. Employee Engagement strategies and activities to ensure the team is continually assessing and improving its management and leadership practices to ensure a highly engaged workforce.
• Conduct, document and analyze employee exit interview, turnover statistics, absenteeism reports etc., to identify trends, training needs, supervisory issues etc., to improve employee engagement and retention. Work with Leaders to create real change to improve engagement at Sonesta.
• Work with employees and managers to resolve employee relations issues. Escalate to Director of ER and Compliance as needed.
• In partnership with the Compensation team, analyzes wage and salary reports and data to determine a competitive compensation plan and individual compensation recommendations.
• Develop and oversee the maintenance and communication of employment records as required by law or policy. Ensure compliance with federal, state, and local legal requirements. Consult with Director of Employee Relations and Compliance ensure consistent application of law and corporate policy.
• Ensure that all managers and supervisors are trained on the progressive discipline process, performance management process, and related management programs and initiatives. Coach Managers to create and maintain a work environment with high morale and productivity.
• Administrative duties to include worker’s compensation, unemployment claims, maintenance of employee records and HRIS system, etc.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate and administer recognition programs for the Corporate Office.

Strategy and Planning:

• Participate in the development, rollout, communication of the HR plans and programs as a strategic partner by providing guidance to management on all aspect of employment including talent acquisition, on-boarding and off boarding, compensation, training and development, records management, safety and health, succession planning, employee relations and retention.

Managing our Team

• Support, comply and promote company initiative, policies and guidelines.
• Handle employee issues in a professional and timely manner.
• Lead by example.

Leading with Passion

• Responsible for ensuring success through the eyes of employees, guests, and owners.
• Utilize and collaborate with resources across different departments and corporate office.
• Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.
• Focus on the mission and well-being of the department, hotel, and company as a whole.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate our values.

Additional Job Information/Anticipated

Pay Range

Pay Range: $120,000 to $150,000. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.