St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest’s leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Family-owned and operated since 1957, SCR’s multiple divisions serve all of Minnesota, parts of Wisconsin, North Dakota, South Dakota, Iowa, and beyond. Our customer focus and commitment to quality are second to none!
At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on.
Our Core Values
Perseverance / Integrity / Family / Stability / Competency

RolesandResponsibilities

• Prepare Controls’ service time tickets for billing; ensure accuracy
• Generate purchase orders and work orders
• Review and verify time tickets to submit to payroll
• Maintain liaison with other departments to ensure order completion
• Maintain service agreements, including billing
• Assist salesmen with preparation of contracts; continuously review construction jobs and generate billings in a timely manner
• Review collections accounts; work with salesmen/managers on tactful resolution
• Maintain spreadsheets; perform accurate data entry
• Provide customer service via telephone and email, assist with order placement, customer requests, and account reconciliation
• Verify data from vendor invoices, ensure accuracy and resolve any discrepancies

Additional Responsibilities

• Perform other allied duties as assigned by supervisor

Minimum Requirements

• One year of post-secondary education or equivalent experience
• Excellent written and verbal communication skills
• Working knowledge of office equipment and procedures
• Exceptional customer service skills
• Strong organizational skills with the ability to multitask
• Proficient knowledge of Microsoft Office suite
• Ability to demonstrate professional work ethic

Preferred Skills

• Experience with billing and collections
• Comfortability with handling confidential information

What's in it for You

• Health Insurance with company-match HSA
• Company-paid Dental, Life, and Short-term Disability insurance
• 401k/Profit sharing
• Vacation, Holiday, and Sick pay
• Being a valued & appreciated team member of a premier family-owned company

EEO/AA/M/F/Vets/Disabled