Control Manager, Vp - Client Onboarding & Documentation

Welcome to JPMorgan Chase. Are you looking to be a part of a team that ensures a robust control environment for the most innovative bank in the world? You've found the right team. If you're someone who is highly motivated with a passion for reporting analytics and key themes, this is the role for you.

The Client Onboarding & Documentation ensures a robust control environment for Wholesale Know Your Customer (KYC) Operations, Digital Document Services, Client Tax Operations, and the Firm-wide Know Your Customer Quality Assurance teams.

As a Control Manager, Vice President, you will responsible for managing all aspects of the CORE system and for providing governance and reporting on operational risk, which often requires analysis and calibration across Teams and Lines of Business (LOB). This individual will be responsible for establishing scope and performing detailed business impact analysis, developing sustainable metrics/reporting in support of management decisions and governance of Operational Risk as part of the Risk Oversight & Governance team.

Job Responsibilities:

• Effectively manage the development and production of sustainable Governance analytics and reporting, optimized with available technology.
• Executive leadership and problem- solving skills to help navigate analysis and governance challenges in a highly fluid operational risk environment.
• Ensure consistency in communication with all global stakeholders, including consistent and timely delivery of governance analysis and reporting
• Manage large and complex data.
• Engage and develop effective partnerships with different lines of businesses such as Compliance teams, Operations, Issue Management, Exam Management, Central Controls, Corporate, and Internal Audit.
• Prepare appropriate analysis for ad-hoc inquiries Understand and become familiar with the various data sources, platforms, and analytical tools, developing a strategy to automate ongoing reporting.
• Support automation or other Risk Oversight and Governance-related projects as required.

• Strong and effective communication and interpersonal skills to develop relationships, throughout the region and at multiple levels of the organization.
• Demonstrate strong data visualization facility and programming ability.
• Bachelor's degree or equivalent experience required.
• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate metrics associated to a Risk & Control Framework in conjunction with business partners.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Proficiency in approved tools such as Alteryx, Tableau, PEGA, etc.

• Strong presentation, communication, and investigative skills.
• Solid judgment along with the ability to evaluate complex data issues. Experienced and comfortable working with databases, familiarity with database concepts and language.
• Analytical and organized with a systematic thought process and ability to work with data driven approach.
• Strong working knowledge of compliance, audit, risk and operational management concepts and the ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans