Concierge - Part-Time - Senior Living, Anoka

Did you know it takes about seven seconds for someone to form a first impression? Our friendly, welcoming concierges are often the first person someone sees when they visit our community. Walker Methodist Plaza is recruiting for a part-time concierge to interact with residents, family members, visitors, and staff in a respectful manner while providing the highest level of customer service. Responsibilities include daily interaction with residents, family members, and visitors via in-person or phone. The concierge is the first point of contact for visitors and phone calls to this community.

Schedule:

• Tuesdays 4pm-8pm
• Every other Wednesday and Friday 4pm-8pm
• Weekend availability
• Rotating holidays

Minimum qualifications:

• High level of professionalism and personal standard of a positive attitude, behavior, and appearance
• Communicate effectively and provide outstanding customer service with the ability to speak clearly and distinctly
• Sensitivity to resident needs and the ability to build positive relationships
• Prioritize, organize, problem solve, and meet deadlines and goals
• Deal with emergencies calmly and effectively
• High school diploma or equivalent
• Intermediate computer skills
• One year of experience in a receptionist/customer service-related position
• Ability to live Walker Methodist's customer service principles
• Ability to embrace Walker Methodist's mission: Life. And all the living that goes with it. Enhancing the lives of older adults through a culture of care, respect, and service.
• Ability to support Walker Methodist's vision: As the leading senior services provider, Walker Methodist offers the best place to live and work.
• Ability to model Walker Methodist's values: Respect. Imagination. Collaboration.

Affirmative Action/Equal Opportunity Employer

Education

• High School or better