Compliance Partner Advisor Sr

Position Title
Compliance Partner Advisor Sr
Location
NYCB Plaza -102 (Hicksville, NY)
Job Summary
Regulatory Compliance is responsible for developing and maintaining a Compliance Management Program for the Bank that reasonably ensures compliance with consumer protection laws and regulations, addresses associated risks of harm to consumers and customers, and integrates consumer compliance into the day-to-day responsibilities of its management and employees The Compliance Operations Analyst reports to the Compliance Partner Program Manager and is responsible for assisting in the management and administration of both the Regulatory Compliance department and the various Compliance Management Program processes (e.g., Management Committee Governance, Issue Management, Compliance approval reviews, Vendor reviews, etc.) that are used both within Regulatory Compliance and also to assist the business units in achieving and maintaining compliance with consumer protection laws and regulations. Key areas of focus include providing administrative support and non-routine correspondence, assembly of highly confidential and sensitive information with a diverse group of external and internal contacts at all levels of the organization. This position will serve a vital role in the Flagstar Compliance Department and will be an integral part of the company's overall risk management strategy helping to ensure an effective Compliance Management Program is in place. Some of the responsibilities include, but are not limited to those listed below.
Pay Range: $71,600.00 - $87,947.00 - $132,600.00
Job Responsibilities:
Support maintenance and administration of the Compliance Management Program. Duties include but are not limited to:

• Vendor reviews:
  • Attend periodic Vendor Management review sessions, review new vendors, complete initial review assessment decisions, and assign reviews
  • Manage process administration and tracking (work in process log maintenance)
  • Assist in document gathering, assessment, and RC Vendor review work paper completion
  • Assist in risk register updates
  • Prepare management committee updates
• Consumer Compliance Issues Management
  • Manage issue entry/updates/closure including maintenance of adequate closure validation
  • Review Regulatory Compliance identified issues for consistency with departmental guidelines
  • Ensure issues are entered timely through the Issue Management process
  • Ensure monthly updates are received for open issues and reported to Enterprise Risk Management timely
  • Ensure closed, closed by business, and referred to business issues are properly documented and approved if necessary
  • Prepare management committee updates
• Compliance Approval Process (CAP)
  • Assist in monitoring, tracking, and assigning CAP requests
  • Assist in updating CAP validation status
  • Assist in preparing management committee updates
• Policies and Procedures:
  • Assist in maintaining/updating Regulatory Compliance policies
  • As assigned, assist in maintaining Regulatory Compliance department procedures
  • As applicable, communicate changes to assigned department procedures or tools
• Communicate and collaborate with Regulatory Compliance department to ensure assigned processes are performed appropriately, accurately, and within established SLAs.
• Provide support and training of enhancements for other areas of the Compliance Management Program as needed
• Assist in the development and implementation of various program enhancements and present to impacted stakeholders
• Partner with various stakeholders to identify efficiency improvements; including but not limited to departmental management, overall compliance management program, management committee governance, vendor reviews, issue management, compliance approval process, etc.

Manage production and maintenance of Management Committee Governance. Duties include but are not limited to:

• Manage the scheduling, agenda, document generation and distribution for the Management Compliance Committee meetings
• Assist MCC chair in meeting management, voting records, charter maintenance, and documentation
• Coordinate preparation of Consumer Compliance Updates to Management Compliance Committee, ERMC, and Board Risk Committee.
• Provide materials to Regulatory Affairs for Regulator updates (CFPB, OCC, etc.)
• Complete or assist in the preparation of slides for Compliance Operations reporting.

Manage production, delivery and maintenance of examination and relating to the Compliance Management Program. Duties include but are not limited to:

• Receive and establish response schedules for requests from Regulators (CFPB, OCC, etc.) Internal Audit, and other exams or third-party requests
  • Coordinate collection, review and production of documents/creation of responses
  • Complete or assist in production to Regulatory Affairs, etc.
  • Maintain records
• Mange periodic updates to Regulators (typically quarterly)

Regulatory Compliance Department Management. Duties include but are not limited to:

• Act as the Compliance department's representative to onboard/offboard a new or leaving employee or contractor
  • Procure/manage equipment (computer, phone, and access to systems)
  • Complete RSA requests
• Manage Regulatory Compliance page on myflagstar
• Manage department records and shared drive
• Manage department calendar to document scheduled time off or work from home
• Manage group emails, department email boxes
• Mange emergency contact information for business continuity plan call tree, and other useful information
  • Act as the Compliance department representative and review/update the plan as needed throughout the year accordingly; and facilitate compliance with the bank's Business Continuity Program
• Act as project coordinator for special projects at the request of the manager, which may include planning and coordinating multiple presentations, coordinating mailings and creating written material
• Works independently and within a team on special nonrecurring and ongoing projects; work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
• Complete other duties and responsibilities as assigned by manager or the Chief Compliance Officer
• Miscellaneous activities for the operation of the Regulatory Compliance department are also included

LEVEL OF EDUCATION / EXPERIENCE / KNOWLEDGE:

• Business Administration, Finance, Accounting, Law, Information Technology, or related field

• 5+ years' experience in business administration/banking operations
• 3+ years of experience working within Regulatory Compliance and/or supporting a Compliance Management Program governance process
• Knowledge of consumer protection laws and regulations impacting financial institutions