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Form of workJob Description
We are seeking a reliable and compassionate Community Relations Coordinator to become a part of our CHSI team!
The Community Relations Coordinator supports the clinic(s) by the implementation of the Community Relations Department’s objective to carry out the mission of CHSI through developing community partnership and relationships, organizing clinic resource events, and educating the community about healthcare system navigation and social determinants of health.
KEY TASKS & RESPONSIBILITIES
- Have ability to find resources to assist patients with the needs outside the scope of our services at CHSI.
Provide timely feedback to direct manager and work in collaboration with the Clinic Administrator to implement the Community Relations Department’s specific strategic plan to increase awareness and education on healthcare system navigation.
Meets regularly with the Clinic Administrator and designated staff to help identify and/or communicate community issues, feedback, service needs, events, and the Community Relations Department’s strategic plan.
Comply with expectations of grant requirements for the purpose of statistical tracking to generate monthly reports.
Serve as a liaison between the Community Relations Department, health center staff, and the community while continuing contact with social networks and community partners.
Assist Community Relations Supervisor in establishing venues to generate community partnerships opportunities through existing and new accounts, cold calling and educational presentations.
QUALIFICATIONS
Education & Experience
- Bachelor Degree or five years of experience preferred.
- Three (3) years or more of related experience required.
- Must be able to travel locally 60% of the time and have a current CA Driver’s License and proof of automobile insurance.
- Bilingual (English/Spanish) is an asset for this position and is highly preferred!
- Must obtain a Certified Enrollment Counselor (CEC) certification within 60 days of employment.
Knowledge and Skills Required:
- Strong computer skills, with proficiency in Microsoft Office
- Well-developed verbal and written communication skills and the ability to work cooperatively with divergent and diverse groups
- Must possess excellent customer service skills including verbal and written communication.
- A high standard of professionalism is expected in ethics, speech, manner, attitude and appearance at all times.
- Ability to deal effectively with changing situations and stressful environment.
CHSI focuses on providing high quality and compassionate medical, dental, women’s health, behavioral health, and vision care services to those who are under-served, uninsured, or under-insured.
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Bloomington Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC). The mission of CHSI is not to compete with other clinics that provide healthcare services, but to serve the indigent population and meet their healthcare needs.
