Community Manager

Job description

Ascend Management has recently entered the Alexandria, LA market and is looking for a Community Manager to lead our team.

If you are looking to join a dynamic, fast-paced team, where sales and customer service are key, this may be the right fit for you:

Position Summary

This position is responsible for ensuring efficient operation of the property, leasing and directing the onsite team under the direction of the Chief Operating Officer.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

● Responsible for the knowledge and administration of the following:

● Thorough knowledge of leasing techniques and sales methods as designed by Ascend Communities, LLC and its affiliated companies. Knowledge of property rental information.

● Thorough knowledge of management company policies, procedures, and property community policies.

● Responsible for efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports.

● Responsible for posting rent, reviewing receivables, capturing delinquency, filing eviction actions, and maintaining accurate resident ledgers in the Yardi software system.

● Responsible for ensuring efficient and courteous response to all resident requests.

● Managing the design and implementation resident retention programs – i.e., newsletter, resident referral program, or social activities.

● Responsible to report any unusual or extraordinary circumstances regarding the residents, property, and/or personnel.

● Responsible for ensuring that all personnel in all departments operate with OSHA standards and the company safety policies at all times.

● Responsible for seeking educational opportunities and self-improvement for personal growth and development.

● Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the management department.

● Responsible for maintaining a professional appearance and a manner for oneself and all personnel at all times.

Minimum Qualifications (Knowledge, Skills, and Abilities)

● Required education: High school degree or equivalent

● Required experience: 1-2 years experience in a Community Manager role or a related property management function

● Excellent accounting principles; ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

● Strong written and verbal communication skills

● Possess close attention to detail and the ability to multi-task

● Strong computer skills (Excel, and other MS office applications)

● Yardi Voyager experience a plus

● Effective at prioritizing multiple demands and meeting deadlines

● Proactive team player; reliable and responsive

● A natural problem solver; decisive and can work independently

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee must be able to sit for long periods. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. While performing the duties of this job, the employee is frequently exposed to outside weather conditions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Please note that this job description is not exhaustive and may be subject to change.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Ability to Relocate:

• Alexandria, LA 71301: Relocate before starting work (Required)

Work Location: In person