Community Engagement Specialist

First Entertainment Credit Union is looking for a Community Engagement Specialist who will be responsible for our social media presence as well as in-person entertainment Community Engagement efforts. The role will be tasked with managing the creation and implementation of various components of our Community Engagement strategy and will track the metrics of our social media campaigns, such as brand mentions, follower growth, audience growth rate, reach, share of voice, sentiment, and conversions.

 

The ideal candidate will stay abreast of current and emerging social media trends to suggest and implement new social media tactics and campaigns to increase brand awareness. The Community Engagement Specialist will also attend industry and company-sponsored events to capture content.

 

This is a full-time, hybrid opportunity reporting to the Community Engagement Manager and is based in Hollywood, CA. The minimum and maximum salary range for this position is $33.36 to $50.03 in California. The target starting good-faith hourly rate is between $33.36 and $41.70.

 

*Establish an annual social media roadmap and associated calendar, then create and schedule weekly social media posts accordingly to encourage interactions with current and potential members, as well as SEGs.

*Fully utilize the functionality available in Sprout Social to improve efficiencies and grow engagement to meet or exceed yearly goals.

*Manage all member-facing social media outlets and create content, graphics, posts, live streams, videos, and other new media tactics to drive member and followers' engagement and conversion via social media.

*Implement paid and organic social media campaigns aligned with the marketing calendar, track, and optimize campaign results.

*Engage in social listening to timely respond, engage, communicate, interact, and reach out to members. Assist with creating a monthly report capturing the "voice of the member".

*Support business development and financial wellness efforts through events that reach new audiences and increase awareness of the First Entertainment brand.

*Perform other duties as assigned by the leadership team.

At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership +Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.

*Bachelor's Degree in Marketing, Communications, Digital Media, or related field.

* Event planning and/or business development experience a plus.

*2+ years of Social Media Marketing experience.

*An in-depth understanding of social media platforms.

*Graphic Design, video production and editing skills preferred.

*Reliable transportation and ability to travel to sponsored events.

*Excellent communication skills.

-Rich healthcare benefits and retirement plans, including profit sharing opportunities.

-Market competitive pay and bonus earning potentials.

-Generous time off plans, including PTO, Sick time, holidays, Volunteer Time off, Paid Parental Leave and more.

-Robust Learning and Development programs to support personal and professional growth.

-Tuition and Education reimbursement program up to $5,250 annually.

-Commitment to DEIB (Diversity, Equity, Inclusion and Belonging) and opportunities to help make an impact on the communities.

-Employee-only financial readiness offerings (discounts on loan rates and fee waivers).

-Various stipends and accommodations to support an agile work model.

-Meaningful wellness programs through CALM subscription and employer-paid EAP as well as Fitness Reimbursement.

-Unlimited referral bonus earning potential up to $5,000.

-Team building and cross functional events throughout the year, and more!

Who We Are  

Named one of the top 10 Credit Union in California by Forbes, First Entertainment Credit Union has been the financial ally since 1967 for the creators of entertainment and those who support them. With more than 2.1 billion in assets and over 90,000 members, we are constantly looking for talents to help us build a high trust, high performance and workplace of choice culture while growing our business.   As a teammate, you will enjoy an inclusive workplace culture and an employer-of-choice environment.

 

At First Entertainment Credit Union we believe Your Story Matters and that includes our members, employees, community, and those interested in joining our growing team. 

 

First Entertainment Credit Union supports Pay Transparency   and considers many factors, such as your experience, skills, certification, location, job grade while determining your compensation package. Pay decisions are also guided by our financial means as well as analyzed against our internal equity. We are committed to competitive pay and offer benefits in accordance with our compensation philosophy.

First Entertainment Credit Union is also an Equal Opportunity Employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status regulated by law. If you need any reasonable accommodation to complete this application, please contact our People Operations team at  FirstEntPeopleOps@firstent.org .