Roving Community Engagement Specialist - Part Time

Job Title: Roving Community Engagement SpecialistDepartment: Membership

Reports To: Community Engagement / Troop Support Manager

DSLA Status: Non-Exempt

Location: Based at Redlands, CA headquarters and travels to locations throughout our Council.

Summary of Position

The Roving Community Engagement Specialist is responsible for developing and executing effective recruiting strategies to increase awareness and participation in Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with community organizations, corporations, schools, educators, faith-based institutions, and other community constituents. This role is also responsible for securing girl and adult volunteer participation and community partnerships through community cultivation, lead generation and follow-up.

This role will require travel to communities throughout the Girl Scouts of San Gorgonio Council region comprised of large portions of San Bernardino and Riverside counties. Council vehicles are available for travel use as required.

Competencies and areas of expertise:

• Sales Ambition and Drive Understands the sales process and management of leads. Sets ambitious goals and energetically and confidently drives to achieve those goals. Recognizes opportunities to "close" and has demonstrated ability to ask for the business/customer transaction. A self-starter who can work independently with minimal oversight and take initiative; flexible, adaptable, self-managed, organized, and has a strong attention to detail.

• Marketing Knowledge Has demonstrated knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation, and use of market data). Demonstrates comfort in presenting the value behind solutions in a way that resonates with what is most important to the potential members/customers of the organization.

• Self-management and Self Assurance - Assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; seeks developmental opportunities; sets and achieves goals; works independently. Has demonstrated confidence to prepare for conversations and visits with potential members/customers by gathering key information and setting strong objectives to achieve a successful outcome.

• Active Listening - ability to skillfully use a variety of questions and other active listening techniques to promote a robust discussion with members/customers and identify needs.

• Customer Responsiveness - seeks and acknowledges the views and ideas from customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement. Displays comfort in presenting the value behind solutions in a way that resonates with what is most important to customers of the organization.

• Oral and Written Communication abilities

(i.e.) In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.

• Interpersonal Relations - establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues including in person, phone, and online.
• Personal Integrity and Professional Conduct - demonstrates dependability, honesty, integrity, trustworthiness, and credibility; models appropriate professional behavior; accepts responsibility for own actions; maintains confidentiality; upholds ethical standards even in the face of opposition.

• Volunteer Relations - understands the functions of volunteers; demonstrates flexibility to meet with volunteers; effectively delegates responsibility; monitors use of volunteers within existing constraints and guidelines; recognizes volunteer accomplishments; works effectively with volunteers.

• Technical - Excellent computer skills in Microsoft Office including Word, Excel, and Outlook, customer relationship management systems, virtual meeting rooms (Teams, Zoom) and social networking.

• Networking - Maintains and fosters contacts inside and/or outside the council to gather information, receive support, and solve problems; actively maintains a presence in Girl Scout activities, professional and community organizations, and in the workplace; builds new relationships and collaborations with community members (for example, vendors and business partners) to help address Girl Scouting goals, promote visibility, and cultivate membership.

Full Job Description Attached