POSITION DESCRIPTION
Position: Community Association Manager
Department: Community Management Division
Education Requirements: Associate degree preferred and one to three years of Community Association management. M100 certification through CAI is strongly preferred.
Company: MacPherson’s Real Estate Services is a fourth-generation run family-owned business that values transparency, integrity, and continuity in all we do. Our vision is to sustain a family business that can be passed down to future generations. Our mission is to make real estate ownership easier and promise to protect our legacy by protecting owners’ investments. We do this through four pillars: FAMILY, PARTNERSHIP, SERVICE, and ACCOUNTABILITY.
Position Description: The Community Manager fully owns the relationship with the association’s board of directors, supervising the operation and administration of the Association in accordance with the management agreement and the Association's Governing Documents. Not an apartment manager or onsite. Multiple property experience needed.
Other Requirements: Ideal candidates have great people skills, are highly organized, and can write and speak professionally and clearly. Candidates need to own a reliable vehicle and cell phone and can work from home and on-site.
Job Responsibilities:
- Effectively utilize Community Management tools and practices such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, Annual operating budget, etc.
- Accurately track and manage service requests and work orders.
- Review monthly financial reports and report variances to the Board.
- Prepare monthly management reports and board packets and deliver in accordance with standards.
- Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
- Monitor delinquency rates and collections process for account portfolio.
- Assist the Board with the enforcement of governing documents rules and regulations.
- Attend Board meetings per the management agreement and community events as needed.
- Prepare Community Notices and correspondence in accordance with the Governing Documents.
- Ensure Board of Directors is aware of legal actions involving the Association.
- Assist Board of Directors/ARC with the architectural review process and/or routine inspections as necessary.
- Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
- Coordinate and/or oversee inspection of building facilities and/or common areas and arrange appropriate follow-up actions as required.
Compensation: W-2 starting salary of no less than $70,000 a year for the right candidate, in addition to company-paid medical, dental, and vision benefits, paid vacation, and 401K match. Existing book of business to step right into and manage. As communities get added, salary increases.
Location: The position is for management of communities located primarily on the east side of the 405 corridor. Main Office located in Lynnwood, WA but work is 100% remote working from home or onsite. Ideal candidates live close to the east side 405 corridor for ease of commute to communities.