Address
Form of workAssistant Community Association Manager
About the Company
Named by INC Magazine in 2023 as one of the fastest growing companies in America, we are excited to offer an opportunity to join our team. We are a thriving business with a 38-year history, great potential for personal advancement, and are seeking motivated individuals to help continue our record growth.
Role description
Customer Service
- Respond to incoming calls/ e-mails and determine best solution to address request.
- Handle payment /ledger inquiries
- Assist with registration questions for online web portal.
- Provide guidance on approval process for remodeling projects and documents required for Board review/approval.
- Schedule move in /move outs and notify boards or maintenance contractors as required.
- Enter maintenance requests/ work orders in CINC software and close out after completion.
Community Manager Assistance
- Request quotes from contractors and assist Association Manager with coordination.
- Coordinate mailings to owners within proper timeframe per manager direction.
- Prepare and distribute all notices to homeowners as per manager direction.
- Work with maintenance staff on completion of workorder requests.
- May assist with preparation for board meetings and annual meetings.
- May attend occasional association meetings as requested by manager.
- Perform other duties as assigned.
Administrative Duties
- Ensure application of moving fees, key charges, etc. to owners’ accounts.
- Enter administrative fees as required (e-blasts, mailings, postage, etc.)
- Distribute monthly financial reports to boards.
- Process check request forms for recurring reserve transfers and maintenance contractors
- Handle insurance questionnaires, annual report filings, and other required reports.
- Handle homeowner insurance tracking if required by association.
- Ensure accuracy of homeowner records in CINC (off-site address, email, tenant info)
- Ensure approved minutes are uploaded each month.
- Track parking assignments and move-in / move-out schedules.
We offer a competitive compensation package and a strong benefits program that includes health insurance, optional dental, vision and disability coverage, a 401K program with company match, and paid vacation.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Schedule:
- Monday to Friday
- Weekends & holidays off
License/Certification:
- Community Association Manager license (Preferred)
Ability to Commute:
- Arlington Heights, IL (Required)
Work Location: In person
