Responsibilities:
DESCRIPTION: Responsibilities of the Community Assistant include:
Lease up experience preferred.
- Manage most aspects of the leasing process, including greeting guests and all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are made ready in order to effectively demonstrate and lease apartments, processing applications, completing move-in/lease paperwork/inspections.
- marketing of the apartment homes.
- Respond to phone and email inquiries pertaining to leasing information, maintenance requests, and resident concerns. Use good judgment to know when to escalate matters to the property manager.
- Maintain courteous communications and follow-up and documents correspondence with residents, applicants, prospects, vendors, and representatives of other companies.
- Perform “mystery shops” of competing communities and maintain a market survey.
- Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management.
- Assist with resident retention with renewal programs, community events, etc.
- Complete any other projects as needed and under the guidance and direction of the Property Manager.
- Coordinate move-in and move-out processes, including inspections and key exchanges.
- Maintain accurate records of leasing activities and resident interactions
Apply now to start your journey as a Leasing/Community Assistant with us!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person