Communications Assistant/Receptionist

Position Purpose and Objectives

Operates telephones; relays messages to telephone stations; assists members and guests in making reservations; greet members and guests; provides secretarial and administrative services; maintain general correspondences; perform general office tasks.

Essential Position Functions and Responsibilities

· Answers telephones, transfers calls to proper extensions

· Takes dining and special event reservations

· Assist members and guests with questions and directions

· Perform general office work such as filing and operating copy and fax machines

· Develop and maintain a current and accurate filing system

· Perform basic bookkeeping, filing, and clerical duties

Knowledge, Skills, and Abilities Required

· Proficiency with Microsoft Word, Excel, and Outlook.

· Phone etiquette

· Ability to multi-task between telephones, members and employee’s

· Ability to provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently

· Effective verbal and listening communications skills

Assisting Membership and Communications Director

• Assists in designing and distributing attractive communications to the membership. Communications to include flyers, posters, website, emails, app, newsletters, menus.
• Assists in formatting website content.
• Work with Membership and Communications Director to achieve the approved business/marketing plans. Adjusts plans as necessary to optimize goals and objectives of the Department.
• Assists in creating highly polished club collaterals, annual club calendar of events and club flyers/brochures.
• Strong customer service skills assisting with inquiries and troubleshooting with the Club app, website and email communications.

Supervisory Responsibility

· None

Working Condition

· Sits for long periods of time in front of a computer

· May require at times to work additional hours and/or weekends

· Moderate physical work, and performing such activities as bending, stooping, kneeling,

· Crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping

Education and Training

· High School

· Continuous education required through club software, internet, etc.

Success Factors

· Strong work ethic

· Punctuality and dependability

· Independent self-motivator

· Pleasant personality

· Neat and professional appearance

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person