Address
Form of workSalary: $2,392.16 - $5,536.72 Biweekly
Location : City of Long Beach, CA
Job Type: Classified - Full-Time, Permanent
Job Number: H68AN-24
Department: Multiple Departments - (CL)
Opening Date: 02/16/2024
Closing Date: 3/22/2024 4:30 PM Pacific
DESCRIPTION
Applications are available online beginning Friday, February 16, 2024, through 4:30 pm, Friday, March 22, 2024. (EXTENDED)
SALARY INFORMATION:
Grade I - $2,392.16-$3,252.72 Bi-Weekly
Grade II - $2,647.68-$3,597.92 Bi-Weekly
Grade III - $2,927.28-$3,978.96 Bi-Weekly
Grade IV - $3,319.36-$4,520.80 Bi-Weekly
Grade V - $3,670.72-$5,000.48 Bi-Weekly
Grade VI - $4,065.36-$5,536.72 Bi-Weekly
VACANCY INFORMATION:
There are 12 vacancies across four (4) divisions in the Technology & Innovation Department:
Video Communications Division - Currently there is one (1) vacancy at Grade Level I; four (4) vacancies at Grade Level II; and one (1) vacancy at Grade Level IV at the Video Communications Division.
Telecommunications Division - Currently there are two (2) vacancies at Grade Level III, and (2) vacancies at Grade Level IV in the Telecommunications Division.
Wireless Division - Currently there is one (1) Grade level III vacancy in the Wireless Division.
Administration Division - Currently there is one (1) Grade Level IV vacancy in the Administration Division.
Please click for more information on Technology & Innovation's vacancies.
EXAMPLES OF DUTIES
Under supervision, maintains, installs, repairs, plans and designs communication systems and equipment; may act in a lead or supervisory capacity; adapts, assembles, installs, and operates electronic equipment (e.g. mobile and portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems); may install, repair, maintain, configure, and upgrade TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras; may install, repair, maintain, configure, and upgrade data communication equipment such as hubs, routers, APs, and switches; may install, repair, maintain, configure, and upgrade servers; provides effective customer service by keeping customers informed of progress, ensuring satisfaction, providing advice, etc.; may develop, conduct, or implement in-service training programs, safety programs, field tests, and/or work inspections; may act as a project leader or liaison between user departments and the communications groups; may perform complex and detailed cost benefit analysis and feasibility studies; may represent the City during meetings with other regulatory bodies; may ensure strict enforcement and compliance with safety regulations; and performs other related duties as assigned.
REQUIREMENTS TO FILE
Applicants must meet the requirements of Option A, or Option B, or Option C to qualify:
Option A:
A bachelor's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related (proof required) * AND one year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wireless
equivalent to a ;
OR
Option B:
An associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) *AND three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a ;
OR
Option C:
Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field (proof required) * AND four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a
Opportunities for Substitution of Education or Experience
Additional related experience may be substituted for the education on a year-for-year basis.
*Proof of required documents, such as degrees and transcripts must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.
Knowledge, Skills, and Abilities:
Positions working at the Fire and Police Departments must have the ability to pass a thorough background investigation.
A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required before passing probation for positions that configure and repair two-way radios in the Wireless Division.
Willingness to work an irregular schedule, including nights, weekends, overtime, and holidays.
A valid driver's license and a current DMV record must be submitted to the hiring department at the time of selection.
A four-year college degree with major coursework in computer science, engineering, or related fields is required for Grade Levels V and VI.
DESIRABLE QUALIFICATIONS: Three or more years of supervisory and project management experience are desirable for some positions in the Infrastructure Services Bureau. Experience in VOIP technology, UC Systems, TCP/IP networking, or related networking services, VPN, firewalls, WiFi, and Fiber Optic Mux are desirable for some positions in telecommunications. Current knowledge of the full range of production equipment including cameras, lighting, audio, and editing programs is desirable in the Video Communications Division.
SELECTION PROCEDURE
EXAMINATION WEIGHTS:
Application and Supplemental Application......................................................Qualifying
Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by March 1, 2024, will be included in the exam process for Test #01.
If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202.
EQUITY AND INCLUSION
The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.
This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.
H68AN-24 SB:CS 02/14/2024
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
• Medical and Dental Insurance
• Life Insurance
• Retirement Plan (P.E.R.S.)
• Paid Vacation, Personal Holidays and Sick Leave
• Deferred Compensation
• Credit Union Membership
• Free Bus Transportation (Long Beach Transit)
• Flexible Spending Accounts
• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
01
INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for the Communication Specialist I-VI position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state "see resume").Please be advised that failure to answer the required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline.Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email civilservice@longbeach.gov and include COMMUNICATION SPECIALIST I-VI in the subject line .Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job opportunity?
02
REQUIREMENTS TO FILE:Please indicate how you meet the requirements to file for Communication Specialist I-VI:
03
EXPERIENCEExperience in telecommunications, video communications and/or wireless communications with at least one (1) year of experience equivalent to a Systems Technician is required. Please describe your qualifying work experience in the section below. Your response must include the following information for each qualifying exp...
Location : City of Long Beach, CA
Job Type: Classified - Full-Time, Permanent
Job Number: H68AN-24
Department: Multiple Departments - (CL)
Opening Date: 02/16/2024
Closing Date: 3/22/2024 4:30 PM Pacific
DESCRIPTION
Applications are available online beginning Friday, February 16, 2024, through 4:30 pm, Friday, March 22, 2024. (EXTENDED)
SALARY INFORMATION:
Grade I - $2,392.16-$3,252.72 Bi-Weekly
Grade II - $2,647.68-$3,597.92 Bi-Weekly
Grade III - $2,927.28-$3,978.96 Bi-Weekly
Grade IV - $3,319.36-$4,520.80 Bi-Weekly
Grade V - $3,670.72-$5,000.48 Bi-Weekly
Grade VI - $4,065.36-$5,536.72 Bi-Weekly
VACANCY INFORMATION:
There are 12 vacancies across four (4) divisions in the Technology & Innovation Department:
Video Communications Division - Currently there is one (1) vacancy at Grade Level I; four (4) vacancies at Grade Level II; and one (1) vacancy at Grade Level IV at the Video Communications Division.
Telecommunications Division - Currently there are two (2) vacancies at Grade Level III, and (2) vacancies at Grade Level IV in the Telecommunications Division.
Wireless Division - Currently there is one (1) Grade level III vacancy in the Wireless Division.
Administration Division - Currently there is one (1) Grade Level IV vacancy in the Administration Division.
Please click for more information on Technology & Innovation's vacancies.
EXAMPLES OF DUTIES
Under supervision, maintains, installs, repairs, plans and designs communication systems and equipment; may act in a lead or supervisory capacity; adapts, assembles, installs, and operates electronic equipment (e.g. mobile and portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems); may install, repair, maintain, configure, and upgrade TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras; may install, repair, maintain, configure, and upgrade data communication equipment such as hubs, routers, APs, and switches; may install, repair, maintain, configure, and upgrade servers; provides effective customer service by keeping customers informed of progress, ensuring satisfaction, providing advice, etc.; may develop, conduct, or implement in-service training programs, safety programs, field tests, and/or work inspections; may act as a project leader or liaison between user departments and the communications groups; may perform complex and detailed cost benefit analysis and feasibility studies; may represent the City during meetings with other regulatory bodies; may ensure strict enforcement and compliance with safety regulations; and performs other related duties as assigned.
REQUIREMENTS TO FILE
Applicants must meet the requirements of Option A, or Option B, or Option C to qualify:
Option A:
A bachelor's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related (proof required) * AND one year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wireless
equivalent to a ;
OR
Option B:
An associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) *AND three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a ;
OR
Option C:
Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field (proof required) * AND four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a
Opportunities for Substitution of Education or Experience
Additional related experience may be substituted for the education on a year-for-year basis.
*Proof of required documents, such as degrees and transcripts must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.
Knowledge, Skills, and Abilities:
- Ability to communicate effectively verbally and in writing;
- Ability to provide effective customer service;
- Ability to move and lift up to 40 pounds;
- Ability to work at heights of 160 feet;
Positions working at the Fire and Police Departments must have the ability to pass a thorough background investigation.
A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required before passing probation for positions that configure and repair two-way radios in the Wireless Division.
Willingness to work an irregular schedule, including nights, weekends, overtime, and holidays.
A valid driver's license and a current DMV record must be submitted to the hiring department at the time of selection.
A four-year college degree with major coursework in computer science, engineering, or related fields is required for Grade Levels V and VI.
DESIRABLE QUALIFICATIONS: Three or more years of supervisory and project management experience are desirable for some positions in the Infrastructure Services Bureau. Experience in VOIP technology, UC Systems, TCP/IP networking, or related networking services, VPN, firewalls, WiFi, and Fiber Optic Mux are desirable for some positions in telecommunications. Current knowledge of the full range of production equipment including cameras, lighting, audio, and editing programs is desirable in the Video Communications Division.
SELECTION PROCEDURE
EXAMINATION WEIGHTS:
Application and Supplemental Application......................................................Qualifying
Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by March 1, 2024, will be included in the exam process for Test #01.
If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202.
EQUITY AND INCLUSION
The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.
This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.
H68AN-24 SB:CS 02/14/2024
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
• Medical and Dental Insurance
• Life Insurance
• Retirement Plan (P.E.R.S.)
• Paid Vacation, Personal Holidays and Sick Leave
• Deferred Compensation
• Credit Union Membership
• Free Bus Transportation (Long Beach Transit)
• Flexible Spending Accounts
• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
01
INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for the Communication Specialist I-VI position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state "see resume").Please be advised that failure to answer the required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline.Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email civilservice@longbeach.gov and include COMMUNICATION SPECIALIST I-VI in the subject line .Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job opportunity?
- Yes
02
REQUIREMENTS TO FILE:Please indicate how you meet the requirements to file for Communication Specialist I-VI:
- OPTION A: A bachelor's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) * AND one (1) year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wirelessequivalent to a Systems Technician.
- OPTION B: An associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field (proof required) *AND three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician.
- OPTION C: Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field (proof required) * AND four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician.
- I am substituting related experience for the required education on a year-for-year basis. My combined experience and/or education equals five (5) years or more of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one (1) year of experience equivalent to a Systems Technician. (proof of education is required)*
- I do not meet any of the above requirements. I understand that selecting this option will disqualify me from this position.
03
EXPERIENCEExperience in telecommunications, video communications and/or wireless communications with at least one (1) year of experience equivalent to a Systems Technician is required. Please describe your qualifying work experience in the section below. Your response must include the following information for each qualifying exp...
