Commercial Sales Coordinator – Quincy, Il

Quincy

IL - Illinois

Sales, Customer Service & Origination

Commercial Sales Coordinator
Quincy, IL
ADM Animal Nutrition
We have an immediate opening for Sales Coordinators at our Quincy, IL location. This is a Monday through Friday in office role, 7 AM to 4 PM.
This position will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations and quality assurance to meet customer needs and expectations. Detailed responsibilities for this position include:

• Customer service, to include: order taking, order entry and processing; handling initial customer complaints; handle product returns, credit and debit memos; provide product and pricing information as requested, ability to detail products as required; order follow-up; delivery schedules; product shortages; pricing changes; monitor accounts receivable; generate reports for customer history and product sales information; communicate market trends and supply issues; supply MSDS forms, spec sheets, product tags and labels as necessary; investigate and resolve all shipping, pricing and order entry errors.
• Key contact for sales team to execute, facilitate, research, and organize sales needs and requests.
• Facilitating the Formulations department on communicating changes to existing formulas and setting up new formulas for new/existing customers as requested by sales and customer base.
• Work closely with production facilities to coordinate production, logistics, availability, and communicate as necessary to customer, sales, etc.
• Monitor customer orders to help predict market trends and communicate information to purchasing, pricing and sales.

Requirements for this position include:

• Bachelor’s degree preferred, but not required. One or more years of experience in Customer Service and/or Sales Support.
• Superior verbal and written communications, problem-solving, and organizational skills.
• Demonstrated ability to handle multiple tasks and prioritized work load.
• Strong computer skills, preferably with Microsoft Office applications.
• Extensive keyboard and telephone use, sitting for extended periods of time.

Excited about this role but don’t meet every requirement listed? Studies show that often applicants will self-select out if they don’t check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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