Collections Specialist

We have a Collections Specialist position open for candidates with a strong sense of ownership and attention to detail. If you're looking to join a growing team, contact Robert Half today to start building your career as a finance professional. Based in the Tampa, Florida region, this long-term contract / temporary role is a great opportunity for a Collections Specialist.
How you will make an impact
- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Handle inbound and outbound collections calls and correspondence
- Maintain and update customer files to ensure data integrity
- Ensure the processing of payments
- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
- Head all billing and reporting activities in response to deadlines
- Register all customer payments to the correct reports
- Ensure bankruptcy filings are processed in the correct manner when received- Prior experience working with collections/accounting software
- Practical knowledge of Lien Waivers
- Comprehensive knowledge of Cash Collections
- Demonstrated knowledge of QuickBooks
- Adeptness in Commercial Collections
- Commercial collections experience preferred
- General familiarity with QuickBooks Enterprise
- B2B collections experience
- Expertise in Collections
- Experience with consumer collections
- Ability to analyze and make decisions on customer accounts
- 2-3 years of prior high volume collections experience
- AA or BS/BA in Accounting preferred
- Strong communication skills, both verbally and in writing