Collections Representative Non-Clinical - Finance/Accounting

If you're looking for work as a Collections Specialist and have a strong sense of ownership and attention to detail, you'll be interested in this job opening! If you're looking to join a growing team, contact Robert Half today to start building your career as a finance detail oriented. This long-term contract / contract / contract / contract / temporary Collections Specialist position is available in the San Leandro, California area.
Major responsibilities
- Oversee and update customer files to ensure data consistency
- Guarantee the processing of payments
- Handle inbound and outbound collections calls and correspondence
- Log all customer payments to the correct reports
- Lead all billing and reporting activities according to deadlines
- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
- Process bankruptcy filings in the correct manner when received
- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
If you are interested in this role, please apply now and call us at (510) 470-7450- 2-3 years of prior high volume collections experience
- Excellent oral and written communications skills
- Ability to analyze and make decisions on customer accounts
- Prior experience using accounting software
- AA or BS/BA in Accounting preferred
- Background working with Accounts Receivable (AR)
- Check processing experience preferred
- Foundational knowledge in Claim Administration
- English Language experience highly desired
- Review experience highly preferred
- Earlier work involving contracts
- About Time experience highly valued
- Procedures experience preferred
- Websites experience required
- Comprehensive knowledge of Office Functions
- Comprehension of finance
- Experience with Medical Coverage
- Expertise in documentation
- Previous experience working with insurance
- General familiarity with Payment Processing
- Good understanding of Microsoft Outlook
- Collection Processes experience desired
- Practical knowledge of Microsoft Word
- Policy experience highly desired
- Demonstrated knowledge of Invoice
- Strong familiarity with Quarterly
- Adeptness in compliance
- Hands-on experience with Benefit Functions
- Strong familiarity with Microsoft Excel
- Prior experience with billing