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Form of work
SalaryThis position is the initial career step toward the full working level. These entry level positions do not require tax experience - comprehensive paid training is provided.
Collections Contact Representatives:
- Interpret and apply applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, to advise, inform, assess, and collect taxes, and associated liabilities.
- Research and analyze information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts.
- Contact taxpayers and/or their representatives in response to IRS contacts regarding a variety of delinquent situations.
- Provide explanations to specific inquiries initiated by individuals, generated by notices, or internally generated assignments.
- Advise taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return and/or pay tax liabilities and encourages voluntary compliance with tax laws.
For complete requirements, qualification, and duties, please visit the job announcement to apply.
Job Type: Full-time
Pay: $37,696.00 - $60,641.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Work from home
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Hybrid work
Work Location: Hybrid remote in Oakland, CA
