Club Suites Manager-Oracle Park

COMPANY:

Discovery Solutions seeks applicants for a Club Suites Manager - Oracle Park.

LOCATION:

San Francisco, CA

SUMMARY:

As the Club Suites Manager-Oracle Park, you are the leader in creating a memorable dining experience for thousands of baseball and concert fans and for those guests attending special events. You are responsible for ensuring that each event (game day and non-game day events) runs smoothly and that guests are satisfied with their food and service. Your creativity, organizational skills, and passion for service make you an asset to the team and ensure that each event is a win.

The Club Suites Manager is a leadership position which leads all aspects of suites and catering solutions and special events at the location. This position will lead the Premium team to complete events and suites/catering delivery requests in line with customer expectations and service standards.

KEY RESPONSIBILITIES:

Develop and complete suites/catering solutions to meet customers needs

Develop and maintain effective client and customer rapport

Deliver consistent quality in planning and carrying out events

Facilitate the delivery of prepared food and set up of events crafted from banquet event orders and suites orders

Assist clients in planning special events and providing creative solutions to clients needs

Train and lead Premium department employees to ensure event standards are followed ensuring quality in execution and final presentation

Responsible for delivering suites and catering targets

Responsible for execution of Premium dept events of varied size and scope including staffing and management

Ensure accurate reporting of all suites and catering revenue, expenses, and receivables

Recruit, train, schedule and develop team members

Ensure compliance with all food, occupational, and environmental safety policies in addition to administrative duties such as Union based scheduling, payroll, inventory and POS software management, and other department admin duties as assigned.

Developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

QUALIFICATIONS:

Requires at least 2 years of experience with catering experience with catering in a sports venue is a plus

Prior experience in a management or supervisory role preferred

Previous experience in events, hospitality and catering preferred

Bachelors degree or equivalent experience

Available to work event-based hours to include evenings, weekends and holidays

Must have excellent communications skills

Complete Food Handlers and Alcohol Service Certifications as required

Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.

Ability to stand for extended periods of time

2 clubs-all inclusive, Cloud Club 175 and Dugout Club is 150

Prem Bar

61 suites, 22 seats.

Direct Reports: 5 supervisors, 60 staff (servers, bars, suite attendants)

Administrative duties : schedule, staff, daily cash reports, event day billing reports

Event Operation for club and Suites: event based schedules

Full suite reno of suites in 2025

Polish, professional, interact with VIP, interact with Team/Clients