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SalaryUnder the direction and supervision of the department leader(s) and/or more seasoned analyst, the Clinical Information Systems Analyst I will be responsible to provide operational support clinical applications which include, but not limited to, lab, radiology, pharmacy, order communications, nursing care, and physician access applications. In addition, the Clinical Information Systems Analyst I will be expected to assist in the testing, implementation, and ongoing maintenance of systems to meet customer, regulatory and IS infrastructure requirements. Responsibilities include systems analysis, providing creative and viable solutions to problems, developing and executing detailed test plans, and creating thorough documentation. Participation in project and change management assignments will require eliciting and translating customer requirements into solid system design, with an emphasis on enhancing productivity and standardized workflows. A diverse customer base of clinical and support staff, management, and physicians, requires excellent oral and written communication skills. The selected candidate will also be included in the on-call rotation schedule.
Essential Duties:
- Assist in the implementation and development of assigned clinical applications, including providing 1st level of support to end-users.
- Assist in the upgrade of applicable software or enhancements to existing workflows. Assist in any testing that is required as part of implementations, enhancements or upgrades.
- Analyzes applications and make recommendations for improvement by documenting and providing information to department leader and/or seasoned analyst.
- Analyzes problems and errors produced by applications and end-users and work closely with end-users and vendor to effectively correct the problems.
- Monitors project progress by tracking activity; assisting with resolving problems; maintaining progress reports; and escalating problems to leader and/or seasoned analysts as needed.
- Determines operational objectives by analyzing functions; gathering information; and evaluating output requirements and formats.
- Maintains system protocols by writing and updating procedures.
- Provides references for users by writing and maintaining user documentation; provides help desk support; and trains users.
- Performs other duties as assigned.
Required Qualifications:
- Req Associate's degree Degree in a related field
- Req 6 - 12 months Relevant experience in field.
- Req Demonstrate excellent customer service behavior.
- Req Organization/time management skills.
- Req Excellent analytical, problem-solving, planning and evaluation skills.
- Req Demonstrates excellent verbal and written communication skills.
- Req Able to function independently and as a member of a team.
Preferred Qualifications:
- Pref Bachelor's degree Degree in a related field
- Pref Experience in a healthcare.
Required Licenses/Certifications:
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $33.00 - $54.02. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
