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SalaryNew England Podiatry’s mission is to provide patients with expert, timely and cost effective medical and surgical care of the foot.
We strive to maintain the highest level of education and training in order to provide our patients with the best possible outcomes.
We use the latest, proven technologies and treatment options to achieve this goal.
Medical/Administrative Assistant (combined duties)
Strong administrative/clinical support candidate needed for a fast-paced Podiatry/Foot Surgery practice in Chestnut Hill and Newton, MA.
A convenient 5-10 minute walk from the D-branch of the Green Line for both locations.
We pay for parking or contribute to T-pass, if taking the T.
40 hours per week - Monday - Friday. Hours may vary slightly.
Candidate must have exceptional multi-tasking customer service skills and enjoy working in a fast-paced environment.
Strong computer skills are required.
Knowledge of Epic and Athena billing platform a plus, but not required.
MUST be flexible to work at both office locations (if needed).
MUST be able to lift 20 lbs.
Experience in a medical office setting would be strongly preferred, but we will train the RIGHT person.
NO PHONE CALLS, PLEASE.
Duties include, but limited to:
* Welcomes patients and visitors, providing check-in support for the medical team. Verifies and obtains demographic and insurance information from patients at check-in. Answers or refers all inquires. Prepares all necessary paperwork for patient's visit.
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person and over the telephone.
* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; notifies provider and patients of any delays.
* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintains a clean and organized reception area at all times.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
*Checks patients in and out, rooms patients, assists with dispensing of durable medical equipment and over-the-counter products.
*Provides x-ray and orthotics scanning support for podiatrists.
* Provides turn-over and cleaning of exam rooms for physicians between patient appointments and regular stocking of exam room supplies.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
COVID-19 precautions
· Personal protective equipment provided or required
· Plastic shield at work stations
· Social distancing guidelines in place
· Sanitizing, disinfecting, or cleaning procedures in place
Benefit Conditions:
- Waiting period may apply
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $46,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Medical Terminology: 1 year (Required)
- Customer Service: 1 year (Required)
Work Location: In person
