Clinic Office Manager (Bilingual In English & Spanish Required)

Clinic Office Manager (Bilingual in English & Spanish Required)

Los Angeles, CA

Full Time

Are you passionate about helping others and looking for a fulfilling full-time opportunity? Look no further than Total Education Solutions!

Based in our DTLA clinic, our intentional, mission-driven organization is seeking a dedicated individual to join our administrative team as a Clinic Office Manager. You'll have the chance to make a real difference in the lives of our clients while working alongside a supportive and collaborative team of professionals. Don't miss this exciting opportunity to grow your skills and contribute to a worthy organization– apply today!

Our Office Managers provide administrative support to program directors, managers, coordinators, and support staff. This will include both front and back-office duties such as general reception, welcoming clients and staff, providing correspondence via phone and email, and maintaining clinic schedules and calendars. At TES, you will be a part of the solution, helping us achieve goals which allow all of our clients to learn and thrive.

SALARY RANGE: $20 - $29.44/hr

*Salary range is contingent upon relatable experience, credentialing/certification, education, and use of a second language in your role (50% of the time).

Incentives and Benefits of Joining Our Team:

• Competitive total compensation package
• Merit-based annual raises
• Intentional professional growth plans (we promote from within!)
• Dedicated support from our Leadership Team
• Health, dental, and vision insurance and a $25,000 life and AD&D insurance policy (if eligible)
• Generous paid time off with up to two (2) weeks of paid vacation, up to 13 paid holidays, and up to five (5) paid sick days
• Retirement plan
• Medical (and dependent) Flexible Spending Accounts

As a Clinic Office Manager at TES, you will manage:

Client Care

• Ensure clients receive high quality care
• Ensure clinic is running efficiently
• Handle complaints/concerns

Staff

• May be responsible for hiring, training, supervising office staff
• Collaborate with scheduler to maximize therapists productivity

Finances

• Collaborate with accounting team to maximize billing
• Handle co-pays and patient responsibility
• Follow up on unpaid items
• Order clinic supplies

Compliance

• Ensure clinic is in compliance with all applicable laws and regulations, including HIPAA and OSHA
• Audit therapy sessions to prevent over/under servicing
• Keep accurate and up-to-date records and store securely

Relationships

• Build and maintain relationships with funding source partners and other stakeholders
• Ongoing collaboration between Office Managers and therapists to foster a sense of partnership
• Offer practical support to families throughout treatment process

You will need the following minimum qualifications to be considered:

• High School Diploma
• At least 3 years of experience in an office setting
• At least 2 years in a supervisory role (preference is given to those with prior experience as an Office Manager)
• Bilingual in English/Spanish
• Hold appropriate automobile insurance with limits that allow driving a personal vehicle for work (25/50k liability coverage)
• Must clear a current background check through the FBI and DOJ
• A current TB Test (within the last 6 months)

Environment & Physical Qualifications: Assigned work environments vary from site to site and may require services to be provided in a distance learning / therapy model. The work environment is usually comprised of several adults and children in a classroom, clinic, or campus facility with supervisors traveling to multiple sites/clinics. Due to varied work environments, an employee may encounter noise levels that are moderate to loud. In addition, the job functions could include the following physical demands: significant lifting, carrying, pushing, and/or pulling; frequent stooping, kneeling, crouching, and/or crawling

ABOUT TES

Total Education Solutions (TES), also known as TES Therapy, provides customized education and therapeutic services in schools, homes, clinics, communities, and online to children and adults of all abilities. Our Mission of empowering individuals of all abilities is at the forefront of every decision we make.

Total Education Solutions is an Equal Opportunity Employer. We do not discriminate in employment and personnel practices based on race, sex, age, handicap, national origin, or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above-listed items.

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